Customer Advisor

2 days ago

Nagpur Maharashtra, India NGRT Systems Full time

We are looking for Customer support agent to look after customer concerns related to order purchased and general queries of our website.
- Answer inbound calls and in some cases generate outbound calls to follow up on customer complaints.
- To communicate with the customer in the language the customer is comfortable in.
- Record all the transaction in CRM and have a good understanding of the software.
- To abide by the answers handbook of FAQs provided by the firm to resolve the customer query.
- Accessing customer complaint ID, document personal information to create and update customer records.
- Ensure customer satisfaction and assist in helping for multiple concerns the customer have.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines.
- Fast typing speed and quick in handling multiple windows on the desktop to multitask for the customer’s concerns.
- Always maintain a courteous and calm manner to de-escalate stressful situations.

**Job Title**:Customer Advisor

**Employment type**:Full Time

**Departments**:Call Centre

**Job Locations**:Nagpur

**Experience (years)**:1-3

**Qualification**:Graduate

**Seniority Level**:Executive

  • Customer Sales Advisor

    2 weeks ago

    Nagpur, India Sath Outsourcing Service pvt. Ltd. Full time

    Profile - Customer Sales Advisor Qualification - Any Graduate / B.E. in Mechanical Prefered. Experience - Min 1 to 3 Years of experience in Automobile Sector. Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way - Answering general and detailed questions about particular vehicles and Tyres to the financial...

  • Sales Advisor

    2 weeks ago

    Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time

    **Full Job Description** **Location**: [PUNE] KHARADI, LOHEGAON, HADDAPSSAR **Industry**: Automobile (TyreS, Oils, Batteries) **Job Summary**: A sales advisor leads sales transactions by directing prospects towards suitable products that best meet their needs. Through this process, the sales advisor encourages purchases by explaining product features and...

  • Sales Advisor

    1 week ago

    Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time

    **Full Job Description** **Location**: NAGPUR **Industry**: Automobile (TyreS, Oils, Batteries) **Job Summary**: A sales advisor leads sales transactions by directing prospects towards suitable products that best meet their needs. Through this process, the sales advisor encourages purchases by explaining product features and benefits to potential...

  • Service Advisor

    4 days ago

    Nagpur, Maharashtra, India Eros Hyundai Full time

    **Service Advisor** **Job description** **Designation: -** Service Advisor **Qualification**: - Diploma in Automobile engineering/ Mechanical engineering **Experience: -** Fresher. **Location: -** Nagpur. **Skills: - ** 4 Wheeler driving, Great Verbal Communication Skills, presentable, Public Speaking. **Roles and Responsibilities: - ** - Communicates...

  • Service Advisor

    1 week ago

    Nagpur, Maharashtra, India Arun Automobiles Full time

    As a 2-Wheeler Workshop Service Advisor, your role is to facilitate excellent customer service and streamline workshop operations. You'll be the bridge between customers and technicians, ensuring efficient communication and timely resolution of service needs. **Responsibilities**: - **Customer Interaction**: - Understand and address customer service...

  • Service Advisor

    1 week ago

    Nagpur, Maharashtra, India Eros Hyundai Full time

    **Designation: -** Service Advisor **Qualification**: - Diploma in Automobile engineering/ Mechanical engineering **Experience: -** 6 month -1 year experience as Service Advisor. **Location: -** Nagpur. **Skills: - ** 4 Wheeler driving experience min 6 months - 1 year is must, Great Verbal Communication Skills, presentable, Public Speaking. **Roles and...

  • Customer Success Operations Coordinator

    8 hours ago

    Mumbai, Maharashtra, India Forbes Advisor Full time

    **Company Description** Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist - and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. We do this by providing consumers with the knowledge and research they need to make informed...

  • Service Advisor

    2 weeks ago

    Hingna, Nagpur, Maharashtra, India Girnar Motors Full time

    Profile : Service Advisor. Education : Diploma in Mechanic/B.E. in Mechanic. Experience : 2-4 yrs Experience in Automobile Industry. JD: - Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide...

  • Automobile Customer Advisor

    6 days ago

    Mumbai, Maharashtra, India Max Chemoil LLp Full time

    Job Description: Advisor Position : Advisor Location : Kandivali Employment Type : Full-time Qualifications: - Prior experience in customer-facing roles is a plus. - Ability to communicate effectively and professionally. **Responsibilities**: - Handle customer interactions face-to-face, providing assistance and addressing their needs. - Maintain a...

  • Agri Advisor

    1 week ago

    Dharampeth, Nagpur, Maharashtra, India Farme Full time

    **Job Title**: Agri Advisor **Department**: Agriculture **Location**: Nagpur **Type**: Full-time **About the job** **Company Description** Farme is an online platform for the farmers of Maharashtra. We aim to bridge the gap between farmers and quality agro-input products to increase yield, reduce costs, and manage crops more efficiently. Our goal is to...