Service Advisor

20 hours ago

Nagpur Maharashtra, India Eros Hyundai Full time

**Designation: -** Service Advisor

**Qualification**:

- Diploma in Automobile engineering/ Mechanical engineering
**Experience: -** 6 month -1 year experience as Service Advisor.
**Location: -** Nagpur.
**Skills:

- ** 4 Wheeler driving experience min 6 months - 1 year is must,
Great Verbal Communication Skills, presentable, Public Speaking.
**Roles and Responsibilities:

- **
- Communicates with clients about vehicle problems, insurance questions, and warranty issues
- Maintains positive relationships with clients to ensure repeat and return customers
- Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
- Answers customer questions about services, including when to expect vehicle repairs
- Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
- Acts as an advocate for clients when communicating vehicle problems and needs to repair department.
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restriction ns to customers in timely manner.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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