Sales and Customer Service Representative

6 days ago

Remote, India STRONGREPS Full time

StrongReps Personal Training provides high-quality personal training services at home in Hyderabad. We are dedicated to helping our clients achieve their fitness goals with personalized training programs.

We are looking for a dynamic and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will manage customer inquiries, convert leads into clients, and ensure a smooth customer experience from first contact to ongoing service.

**Responsibilities**:

- Handle inbound and outbound calls professionally
- Convert inquiries into sales by understanding customer needs and offering suitable solutions
- Schedule appointments and coordinate with personal trainers
- Provide outstanding customer service and support
- Maintain accurate records of customer interactions and sales in our CRM
- Contribute to sales strategies and marketing campaigns

**Qualifications**:

- Previous experience in sales or customer service
- Exceptional verbal communication skills in English, Hindi, and Telugu
- Self-motivated with a results-driven approach
- Strong organizational skills and attention to detail
- Familiarity with CRM software is a plus
- Passion for fitness and wellness is an advantage

**Benefits**:

- Flexible working hours
- Opportunity to grow with a dynamic startup
- Supportive and collaborative work environment

How to Apply:*

**Job Types**: Full-time, Part-time

Expected hours: 8 per week

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application Question(s):

- Can you describe your proficiency level in English, Hindi, and Telugu, and provide an example of how you have used these languages in a professional setting?
- Can you provide a brief overview of your experience in sales and customer service? Specifically, how have you managed inbound and outbound calls and converted leads into customers?
- What CRM software or other customer management tools have you used in your previous roles? How comfortable are you with learning new software and systems?

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