Customer Care Executive

4 days ago


Jaipur Rajasthan, India Dahleez Full time

**Job Title**: Customer Care Executive
**Location**: Jaipur, Rajasthan
**Experience**: 0-1 years (Freshers with strong communication skills are welcome)

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Resolve product or service-related queries and provide accurate information
- Maintain records of customer interactions
- Follow up with customers to ensure complete satisfaction
- Escalate unresolved issues to senior support or relevant departments
- Ensure a positive customer experience by delivering prompt and efficient service

**Eligibility Criteria**:

- Minimum Qualification: 12th pass or graduate in any stream
- **Strong communication skills, especially in English (spoken and written)**:

- Basic computer knowledge and typing speed
- Ability to stay calm and positive under pressure
- Freshers with excellent communication skills are welcome to apply

**Preferred Skills**:

- Experience in customer support or call center (preferred but not mandatory)
- Knowledge of CRM systems or customer service software (a plus)
- Multilingual ability (Hindi and English mandatory and regional language - a plus)

**What We Offer**:

- Fixed salary
- Full training and onboarding support
- Supportive team environment and growth opportunities
- Career progression in customer service or related roles

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Work Location: In person



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