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Customer Care Executive

3 weeks ago

Jaipur Rajasthan, India Eat Better Ventures Pvt Ltd Full time

**Key Responsibilities**:

- Identify and assess customers' needs to achieve satisfaction.
- Resolve product or service-related issues by providing appropriate solutions and alternatives.
- Keep accurate records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Collaborate with other departments to ensure customer satisfaction.
- Provide feedback on the efficiency of the customer service process.

**Qualifications**:

- Proven customer support experience or experience as a Customer Care Executive.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills.
- Familiarity with CRM systems and practices.
- Proficiency in MS Office.
- High school diploma or equivalent; college degree preferred.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹9,184.55 - ₹26,000.00 per month

Work Location: In person