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Steward

2 weeks ago

Panaji, India Surya Kiran Heritage Hotel Full time

**1. Customer Service**:

- Greeting guests warmly and escorting them to their tables.
- Taking orders and providing menu recommendations.
- Ensuring prompt and accurate service to meet customer expectations.
- Responding to customer inquiries and addressing any concerns or special requests.

**2. Table Setup and Maintenance**:

- Setting up tables with appropriate utensils, glassware, and tableware.
- Arranging table settings according to the establishment's standards.
- Monitoring and maintaining cleanliness and orderliness of dining areas.

**3. Order Management**:

- Communicating customer orders to the kitchen staff.
- Ensuring that orders are prepared and presented correctly.
- Serving food and beverages to guests in a timely manner.

**4. Up-selling and Promotion**:

- Suggesting additional items or specials to enhance the dining experience.
- Promoting special events, promotions, or loyalty programs offered by the establishment.

**5. Payment Handling**:

- Presenting and explaining the bill to customers.
- Processing payments accurately, including handling cash and processing credit card transactions.

**6. Team Collaboration**:

- Collaborating with kitchen and bar staff to ensure smooth and efficient service.
- Communicating effectively with colleagues to coordinate tasks and provide support.

**7. Knowledge of Menu and Products**:

- Having a thorough understanding of the menu, including ingredients and preparation methods.
- Being knowledgeable about dietary restrictions or allergies and able to provide information to customers.

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person