Helpdesk Technician-2

We have SAAS playform, require onboarding officer on our platform, having good communication skills Experience 1 - 5 Years No. of Openings 2 Education B.C.A, B.B.A, B.Com, BDS, BAMS, B.Pharma, B.Sc, B.E, M.C.A, M.B.A/PGDM Role IT Helpdesk Coordinator Industry Type Call Centre / BPO / KPO / ITES / LPO Gender Female Job Country India ...

**Key Responsibilities**: Evaluate the urgency and severity of each request and assign tickets to the appropriate technical personnel. Monitor the progress of open tickets and follow up with technicians to ensure timely resolution. Escalate urgent or high-priority issues to management as needed. Maintain accurate records of all support requests and their...

Job Description: - Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve....

**Job Title: Trainer - Domestic IT Helpdesk Attendant** Location: Damka Panchayat, Community hall, Surat Gujarat. **Job Type**: Full-Time Educational Qualification: Bachelor's degree in Information Technology, Computer Science, or a related field. Job Overview: We are seeking a skilled and experienced Trainer for our Domestic IT Helpdesk Attendant...

**Job Summary** **Roles and Responsibilities**: On a day-to-day basis, the ISI Service Desk Technician will: - Handle first level calls from corporate, field based, and remote office employees/contractors/consultants. - Create and dispatch work orders within the Service Management tool - Escalate issues to other IT groups as necessary. - Setup, manage, and...

Company Overview MK TECH is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia We are committed to providing simple but cost-effective Business Technology Solutions for your company Our team is dedicated to developing one-of-a-kind and efficient solutions for our customers Our IT solutions aim to localize...

Job Description: Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve....

**Role Overview**: - Associate’s degree or diploma in Information Technology, Computer Science, or a related field. - 1 year of experience in computer lab support, IT helpdesk, or similar technical support role. - Proficiency with Windows and Linux operating systems. - Hands-on experience with installing, troubleshooting, and maintaining hardware...

Desktop Support Associate Technician Roles and Responsibilities: - Provide tier 1 support, analysis and resolution planning for detected issues and seeks appropriate resolution of issues. (Desktop & Laptop, Application, Network, & Server Platform troubleshooting) - Responsible for receiving / logging calls from customers as per specified norms. -...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...