IT Helpdesk Coordinator

Position: IT InternLocation: VadodaraShift Time: 6:30 PM to 3:30 AM (US Shift/Night Shift)Key Responsibilities: IT Support & Troubleshooting:Assist in diagnosing and resolving IT-related issues for end-users, including hardware malfunctions, software errors, and network connectivity problems.Provide first-level support for commonly used applications such as...

Technical Support Manager Job DescriptionThis role involves overseeing the entire support process, ensuring timely and effective resolution of customer issues.Manage all aspects of technical support, including requests, incidents, and problems.Train and coach technical support engineers to improve their skills and knowledge.Implement and maintain IT service...

About the RoleWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients.You will coordinate the delivery of various services offered by our Support team, including responding to inquiries via email and phone, data migrations, live...

IT Helpdesk Associate Job DescriptionJob Overview:The Helpdesk Technician II plays a pivotal role as the frontline support for our clients, delivering prompt and effective assistance to resolve technical issues and support requests.Key Responsibilities:Communicate efficiently with clients to resolve technical issues and educate them about troubleshooting...

Key Responsibilities:The Senior Manager - Priority Helpdesk is accountable for effectively resolving escalations reaching top leadership and customer grievances, maintaining customer satisfaction and confidence in the brand.Coordinate with various stakeholders to address customer concerns promptly, upholding high standards of service.Drive end-to-end...

Designation-Executive/Team Lead in CRM for Client Servicing for Big Corporate.Job Location: Vadodara (Implant/Helpdesk)Industry-TPA Company or Health Insurance will only be preferredJob Description:Key Responsibilities:1. Management and Retention of Top corporate for the region along with Team as a L1 Level.Reports on top corporate/insurance...

About this roleAs a Procurement Specialist, you will play a critical role in driving business success by ensuring the efficient management of our end-to-end transactional procurement process.This is an exciting opportunity to join our team and contribute to the development of our operational procurement function.The successful candidate will be responsible...

Role: IT Help Desk Specialist Level 2Work Location: Thane, MaharashtraTotal Experience: 3+yearsShift: US Shift Hours & Rotational Shift We are seeking an experienced Help Desk Specialist Level 2 to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across...

Remote Desktop Support SpecialistWe are seeking a highly skilled Remote Desktop Support Specialist to join our team. As a key member of our IT department, you will provide top-notch technical support for desktops, laptops, and peripherals.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess...

Deputy Director – System Support Cell Role Overview: The Deputy Director – System Support Cell will oversee the day-to-day operations and strategic initiatives of the ICT system support team. This role is responsible for ensuring the stability, security, and scalability of IT infrastructure and end-user support services across the organization. The...