Control Centre Agent

2 days ago

Chennai Tamil Nadu, India Nordex SE Full time

**Control Centre Agent**:

- REQUISITION ID: 9718
- LOCATION: Chennai, TN, IN, 600119
- DEPARTMENT: Service

**REQUISITION ID**: 9718

**LOCATION**: Chennai

**DEPARTRMENT**: Control Centre

**YOUR TASKS**:

- Work as Agent in the Global Control Centre under a shift schedule 24/7
- Perform remote 1st level alarm resets based on defined handling instructions
- Processing and solving of 1st level customer requests according to defined handling instructions
- Support in scheduling service technicians as well ordering and dispatching spare parts

**YOUR PROFILE**:

- Min. 3+ year experience as a call center agent or comparable position
- good communication skills with profound English skills (spoken and written) are a must
- Polite and service-oriented working style
- Willingness to work in a 24/7 shift schedule
- Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations._

**ABOUT THE NORDEX GROUP**:
The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

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