Call Centre Agent

**Control Centre Agent**: - REQUISITION ID: 9718 - LOCATION: Chennai, TN, IN, 600119 - DEPARTMENT: Service **REQUISITION ID**: 9718 **LOCATION**: Chennai **DEPARTRMENT**: Control Centre **YOUR TASKS**: - Work as Agent in the Global Control Centre under a shift schedule 24/7 - Perform remote 1st level alarm resets based on defined handling...

Responsibilities - Manage inbound calls in a timely manner - Respond to customer queries related to products, services. - Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way - Achieve performance metrics, such as call resolution time or customer satisfaction ratings -...

Need Institute background experience - Training new and experienced call centre agents - Creating and testing scripts for new projects - Managing the training budget - Supporting employees to keep productivity up - Developing procedures - Offering technical support - Monitoring issues - Creating a training plan or developing a guide or manuals contact...

**Job Title**: Call Centre **Location**: Chennai **Job Type**: Full-time **Qualification**: Any Graduate **Roles and Responsibilities**: - Handle inbound and outbound customer calls efficiently and professionally. - Provide accurate information, resolve queries, and guide customers on products, services, or transactions. - Ensure first-call resolution...

**Job Title**: Call Centre Representative / Customer Support Executive **Location**: Chennai **Job Type**: Full-Time **Roles & Responsibilities**: - Handle a high volume of inbound calls efficiently and professionally. - Follow call centre scripts and guidelines while addressing customer queries. - Identify customer needs, research issues, and provide...

Job Title: Call Centre Operator (Fresher) and Operator-Admin - TWAD Government Project Company: ABOSS Consultancies Location: On-site at Ezhilagam, Chennai **Job Type**: Full-Time, Rotational 24x7 Shifts Number of Openings: 25 (22 Call Centre Operators, 3 Operator-Admins) Project Type: Government Project for Tamil Nadu Water Supply and Drainage Board...

Communication: Excellent verbal and active listening skills are crucial. Problem-solving: Ability to identify customer needs and provide effective solutions. Technical proficiency: Comfort using call center software and other computer systems. Product knowledge: A strong understanding of the company's products and services. Empathy: The ability to understand...

* Minimum Bachelor Degree - Minimum 1 Year Experience in Call Centres with Good English Communication **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Telecommunication: 1 year (preferred) **Language**: - English (preferred) **Speak with the employer** +91 7598969490

Please Note:==========One of our BPO client is looking for BPO - BDM Position for their Call Center division.Spectrum Consulting is acting as Employment Agency for this job role.*************************************************************************Job Title: Business Development Manager - BPO / Call Centre MarketingJob Location: Bangalore / Delhi(Noida)/...

Hiring for Team Lead - Operations ( Contact Centre/ BPO /Call centre)Interested candidates inbox your resumes to Deebathra.Abrahamgnanadass@movate.comPOSITION: - Team Leader - OperationsLOCATION: - Chennai, IndiaJOB PROFILE:-Educate/Remind & Review their respective team/individuals on their KRA goals & targets.Share Engineer Scorecard within the team and...