Customer Support Executive

7 days ago

Arumbakkam Chennai Tamil Nadu, India I-NET SECURE LABS PVT LTD Full time

**NEED CUSTOMER SUPPORT EXECUTIVES_HINDI IMMEDIATELY**

**Responsibilities**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements : -**
- Any Bachelor's Degree
- 0-2 years of experience in customer support

**INTERESTED CANDIDATES PL ATTACH YOUR UPDATED CV & CLICK APPLY.**

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Arumbakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91 9884077135

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