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Customer Support Executive

2 weeks ago

Chennai Tamil Nadu, India YENNES Infotec Full time

**Job Description - Customer Support Executive**
- We would expect you to achieve the responsibilities delegated at a minimum

Turn around time.
- Handle Clients issues at various locations Pan India on technical queries and

other issues on Tally, speak to various Client dealers in Multilingual on

product/service queries and give them the right solutions.
- Assigning of the Tally Partners to various dealers of the clients.
- Maintain log of the calls handled
- Onsite/Remote or Telephonic for the day

and share with the Team Head and Reporting Manager.
- Maintain high quality of client support in the least turnaround time and with

mínimal escalations on calls.
- Train the user on Tally and give quality knowledge on the features and uses.

Requirement
- Any Graduate with minimum 1-3 years of Experience.
- Good Communication skills in English/Tamil/ Hindi/ Telugu
- Knowledge of Tally Prime is added advantage

**Job Category**:customer support executive**Job Type**:Full Time**Job Location**:Chennai