Customer Support Executive
3 days ago
AMF Synergy Vision is hiring **Customer Support Executives** for a **Banking Voice Process**. This role involves handling customer queries, resolving issues, and providing seamless support in **Kannada and English**.
**Key Responsibilities**:
- Handle inbound/outbound customer calls related to banking services.
- Provide accurate and timely resolutions to customer queries.
- Adhere to process guidelines and maintain high service quality.
- Ensure customer satisfaction through effective communication.
**Requirements**:
✔ **Education**: Graduation mandatory (any degree).
✔ **Languages**: Fluent in **Kannada & English** (spoken/written).
✔ **Shift Flexibility**: Rotational shifts, including nights and weekends.
- ✔ **Cab Facility**: Drop cab provided post-10:00 PM (within 15KM radius).
**Details**:
- **Training**: 30-45 days (paid).
- **Salary**: ₹18,000 CTC/month (₹16,000 in-hand after PF deductions).
- **Work Location**: Ambattur Industrial Estate, Chennai - 600058.
- **Week Off**: 1 rotational day off per week.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Kannada (required)
- English (required)
**Location**:
- Chennai, Tamil Nadu (required)
Work Location: In person
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