Customer Service Representative

Job Title: Customer Service Representative

About Us:
Chitlu Group is a global leader in made-to-order fashion and lifestyle products, offering innovative digital services and merchandise through our flagship brands Shelf Merch, Zers, and Teesgraphy. Committed to empowering individuals, companies, and creators to express their unique style, we are seeking a dedicated Customer Service Representative to join our team in Hyderabad.

**Job Description**:
Position: Customer Service Representative

Location: Hyderabad, Telangana

Employment Type: Full-time

Job Summary:
**Responsibilities**:
Identify and prospect potential B2B clients through research, networking, and cold calling.

Build and maintain relationships with key decision-makers and influencers within target companies.

Understand client needs and requirements and tailor product or service offerings to meet their specific business goals.

Present product demonstrations or sales pitches to prospective clients, highlighting the benefits and value propositions.

Negotiate pricing, terms, and contracts to close sales deals and achieve revenue targets.

Collaborate with internal teams, including marketing, product development, and customer service, to ensure seamless execution of sales strategies and customer satisfaction.

Stay up-to-date on industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.

Maintain accurate records of sales activities, customer interactions, and sales pipeline using CRM software.

**Requirements**:
Bachelor's degree in Business Administration, Marketing, or a related field.

Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients.

Excellent negotiation and persuasion abilities, with a focus on driving results and exceeding targets.

Self-motivated and goal-oriented, with a proactive approach to problem-solving and decision-making.

Familiarity with CRM software and other sales tools is preferred.

Ability to work independently as well as part of a team in a fast-paced environment

**Benefits**:
Why Join Chitlu Group?

Join the core team at Chitlu Group.

Contribute directly to the company's central initiatives and strategies.

Join a dynamic environment where creativity seamlessly merges with commerce

Recruitment process:
Intro phone call (20 - 45 minutes)

Recruitment task carried out at a time selected by you (remotely), we will send Rs 500 voucher for your time (regardless of the interview result)

Meeting (in person or remotely) at the Shelf Merch HQ (1-2 hours)

Your and our decision within three business days

Pay: ₹10,000.00 - ₹15,000.00 per month

**Education**:
Bachelor's (preferred)

Experience: Fresher

HITEC City, Hyderabad, Telangana (required)

Ability to Relocate:
HITEC City, Hyderabad, Telangana: Relocate before starting work (required)

Work Location: In person

**Job Types**: Full-time, Fresher

Pay: ₹10,000 - ₹15,000 per month

**Education**:
Bachelor's (preferred)

**Experience**:
total work: 1 year (preferred)

**Language**:
Hindi (preferred)

English (preferred)

Work Location: In person

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Compensation Package:

- Performance bonus

Schedule:

- Day shift

Work Location: In person

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person