
Customer Service Representative
3 days ago
Job description: ILM Leasing Analytics.
Responsibilities for this position include but are not limited to the following:
- To Listen to back to back calls attentively and score them as per Standard Operating Procedure
- To complete all calls allocated on daily basis and support volume trends
- To meet / exceed the Quality targets set by the process
- To meet / exceed the production targets set by the process
- Follow and keep up to date with process updates or changes as instructed by the Trainer/Subject Matter Experts
- To involve, engage and contribute through active participation and ideation for team development and continuous process improvements
- **Transport : Two way cab facility (Pick up & Drop) Will be provided in free of cost**
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 8296828954
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