Customer Service Representative
2 days ago
Job Title: Customer Service Representative
- Job Summary: We are seeking a skilled and dedicated customer service representative to join our team.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints in a professional and timely manner.
- Provide product information and make recommendations as needed.
- Meet and exceed customer satisfaction goals.
- Work collaboratively with other teams to resolve customer issues.
Requirements:
- Qualifications: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.
- Experience: 1 year of customer service experience required.
- Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong problem-solving skills.
Benefits:
- Competitive Salary: $40,000 - $60,000 per year.
- Benefits Package: Health insurance, dental insurance, vision insurance, 401(k) plan, paid time off, and holidays.
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