Customer Care Executive

4 days ago

Mumbai Maharashtra, India Yash Birla Group Full time

Telesales is the practice of selling products or services over the phone. Telesales representatives contact customers to promote offers, set up appointments, and build customer relationships. Types of telesales

Inbound telesales: Agents receive calls from customers who are already interested in the product or service

Outbound telesales: Agents call leads generated by telemarketing companies

Telesales responsibilities

Making cold calls

Upselling and cross-selling to existing customers

Generating leads

Processing and answering customer queries

Updating customers about services

Guiding customers toward what would suit their needs

Meeting monthly sales targets

Telesales skills

Strong communication and negotiation skills

Ability to strike up meaningful conversations with strangers

Ability to actively listen and be patient enough to hear the concerns of their customers

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your current salary?

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8657362134

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