Guest Relations Executive

2 weeks ago

Bengaluru Karnataka, India IIMB Alumni Club Full time

**JOB TITLE : Customer Support executive**

**Organization - IIMB Club at Taj West End, Bengaluru.**

This individual is responsible for providing admin support to Member’s & their guest, Handling Front Desk for queries, reservations, attending telephone calls.

**Duties and Responsibilities**
- Assume receptionist duties, greet, meet and accommodate guests to appropriate service.
- Assist staffs with administrative & facilitate duties as per SOP’s
- Oversee database member management for quality service assurance.
- Handling queries & feedback of member’s & their guests.
- Maintain accurate daily accounting & records.
- Maintain front desk area, club facilities up keeping it clean and free from clutter.
- Maintain office and monitor inventory.
- Update Reports and office data

**REQUIRED QUALIFICATIONS**
- 10th plus 12th or equivalent, Airlines or Hotel Management
- Fresher also encouraged.

**Skills & Personal Attributes**:

- Be honest and trustworthy & demonstrate sound work ethics respectfully
- Be flexible on working hours
- Verbal and listening skills with Ability to speak the local language
- Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint) Basic Typing skills
- Proficiency in Computers Knowledge of general office Equipment’s - Computer, Printer and Telephone system.

Contact number : +91 99016 60897

**Job Types**: Full-time, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Evening shift
- Morning shift
- Rotational shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

Expected Start Date: 15/03/2025

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