Product Owner

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
- What you’ll be doing- Accountable for owning a Data Product we deliver for BT Global
- Definition of the Roadmap, implementation, evolution and operability to meet customer requirements and to work with the Business product owner.
- Work with Tribe Leads to define Epics (squad-sized workloads delivered within a quarter), coordinating with the Tribe Lead and other Product Owners
- Owning and prioritizing the backlog, make decisions on features the squad will deliver; participate in planning and alignment forums within the Tribe
- Define the scope and vision for minimum viable product and minimum marketable product based on customer needs, resolving the trade-offs and bridging the gap between customer, business and tech considerations
- Represent voice of the customer, regularly seek feedback from users and use the feedback, coupled with quantitative data to iterate rapidly
- Work with team to solve customer problems, create user stories to deliver Epics
- Monitor and track the squad’s success metrics (e.g. journey NPS) and prioritise work accordingly
- Facilitate the sprint planning to reaffirm priorities and clarify requirements
- Responsible for unlocking and delivering benefits / efficiencies in the Squad, with assistance of the Squad Members as required
- Liaise with BAU stakeholders across BT to support delivering efficiencies unlocked by the Squad that need to be delivered in the BAU
- Why this role matters- BT is building a world class Data & AI function within it’s Global & Digital businesses as part of its strategy to put data and actionable insight at the heart of everything it does and deliver on its Digital Transformation Programme to enhance the experience of its customers. This is key to delivering next generation products and key business processes across Sales & Marketing, Service Delivery and Service Assurance. Looking ahead we want to harness data and exploit specifically AI/ML technologies; we want people in the company and our customers to self-serve, make our operations smarter and create ‘best in class’ data driven innovative products our customer will love. For example, predicting service impacting incidents before they occur using network telemetry data, identifying jeopardy in delivery plans based on historical events, or personalising upsell opportunities by harnessing a 360-degree view of the customer, up to leveraging IoT to support big initiatives such as ‘smart cities’.
- For the Data & AI function to be successful in driving and unlocking value through innovation and thought leadership via the use of Data & AI it needs strong partnerships with business stakeholders.
- At the hart of the digital transformation there is big shift in focus from projects and activities to products and outcomes. The Product Owner is key for this shift, a set of empowered individuals living and breathing the ideation, definition and delivery of data products for business customers (internal / external).
- As the liaison between the development team and user community/stakeholders, the product owner must collaborate closely with both groups to ensure there is a clear understanding of what features are needed to develop and ehnhance the product.
- The Product Owner should also be the face of the Global Data Enablers(GDE) across the Global CFU by building relationships with internal stakeholders, run demos to showcase what GDE has to offer and organise regular company-wide show & tell sessions.**Who is the BT Group**
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..