Product Owner

**Product Owner**:

- Job Req ID: 35302- Posting Date: 15 Oct 2024- Function: Data & AI- Unit: Digital- Location: RMZ Ecoworld, Devarabeesanahal, Bengaluru, India- Salary: Competitive**Why this job matters**:
BT is building a world class Data & AI function within it’s Digital businesses as part of its strategy to put data and actionable insight at the heart of everything it does and deliver on its Digital Transformation Programme to enhance the experience of its customers. This is key to delivering next generation products and key business processes across Sales & Marketing, Service Delivery and Service Assurance. Looking ahead we want to harness data and exploit specifically AI/ML technologies; we want people in the company and our customers to self-serve, make our operations smarter and create ‘best in class’ data driven innovative products our customer will love. For example, predicting service impacting incidents before they occur using network telemetry data, identifying jeopardy in delivery plans based on historical events, or personalising upsell opportunities by harnessing a 360-degree view of the customer, up to leveraging IoT to support big initiatives such as ‘smart cities’.

For the Data & AI function to be successful in driving and unlocking value through innovation and thought leadership via the use of Data & AI it needs strong partnerships with business stakeholders.

At the heart of the digital transformation there is big shift in focus from projects and activities to products and outcomes. The Product Owner is key for this shift, a set of empowered individuals living and breathing the ideation, definition and delivery of data products for business customers (internal / external).

As the liaison between the development team and user community/stakeholders, the product owner must collaborate closely with both groups to ensure there is a clear understanding of what features are needed to develop and enhance the product.

The Product Owner should also be the face of the Product by building relationships with internal stakeholders, run demos to showcase what product has to offer and organise regular company-wide show & tell sessions.

**What you’ll be doing**:

- Accountable for owning a Data Product we deliver for BT Business
- Definition of the Roadmap, implementation, evolution and operability to meet customer requirements and to work with the Business product owner.
- Owning and prioritizing the backlog, make decisions on features the squad will deliver; participate in planning and alignment forums.
- Define the scope and vision for minimum viable product and minimum marketable product based on customer needs, resolving the trade-offs and bridging the gap between customer, business and tech considerations
- Represent voice of the customer, regularly seek feedback from users and use the feedback, coupled with quantitative data to iterate rapidly
- Work with team to solve customer problems, create user stories to deliver Epics
- Monitor and track the squad’s success metrics (e.g. journey NPS) and prioritise work accordingly.
- Facilitate the sprint planning to reaffirm priorities and clarify requirements.
- Responsible for unlocking and delivering benefits / efficiencies in the Squad, with assistance of the Squad Members as required.
- Liaise with BAU stakeholders across BT to support delivering efficiencies unlocked by the Squad that need to be delivered in the BAU

**Skills and Experience**:

- Key skills identified as:

- 10+ years’ experience in the relevant field or equivalent - specifically data warehousing / engineering, Big Data, analytics, data-driven marketing, Data Science, AI and cloud analytics technologies
- Familiarity with data engineering, architecture design, systems integration and AI deployment.
- Knowledge and experience in Agile project management
- Driven, goal-oriented and proven record of delivery.
- Ability to learn quickly with excellent analytical problem-solving skills.
- Excellent verbal and written communication and presentation skills
- Ability to lead projects and work collaboratively across diverse teams.
- Knowledge of Cloud Technology such as GCP or AWS and how to build features in multi-Cloud environment.
- Knowledge in Advanced Analytics and AI and how to productize it/build it at scale.

Other skills beneficial for the role are:

- Bachelor of Science in Computer Science, Engineering, Statistics, or similar field and Master of Science or Business Administration degrees PREFERRED
- 2-3 years or equivalent Product Owner or Product Manager PREFERRED
- Practical experience in Agile methodologies PREFERRED
- Product owner certification (MTP / General Assembly / PSPO / CSPO PREFFERED)

**Our leadership standards**:
**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Del