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**Job Summary**
The Product Owner will take a leading role in researching and developing requirements for new features or enhancements to the existing product set. The position will encompass the management of Scrum ceremonies while acting as a liaison with clients, working closely with individual departments such as Marketing, Training, Sales, and Engineering/IT Departments.
**Responsibilities**
- Function as a Product Owner in an Agile environment for multiple Agile teams.
- Collaborate closely with product and engineering teams to create, maintain, and prioritize items in product backlogs and roadmaps.
- Work closely with teams to refine tickets, including adding story points for work estimation.
- Scope out and conduct the user acceptance testing with the QA team before release.
- Actively participate in Scrum events.
- Research business requirements and engage with both internal and external stakeholders.
- Write business requirements, workflow diagrams, and user stories with acceptance criteria for developers and testers to follow in JIRA.
- Collaborate closely with Tech Leads to manage Scrum ceremonies, including grooming, sprint planning, sprint burn-down, and retrospectives.
- Ability to demonstrate new product capabilities to both internal and external stakeholders.
- Demonstrate a proven ability to thrive in a fast-paced environment with multiple projects and deadlines, utilizing effective organizational and time management skills, and attention to detail.
- Contribute to building and empowering a strong community of Product Owners.
- Create documentation using Confluence.
- Coordinate and communicate with various stakeholders.
- Perform other duties as assigned.
**Education and Experience**:
- Educational background in Software Engineering, Product Management, or a related field.
- A minimum work experience of 8+ years in a software/SaaS company.
- A minimum of 4+ years of experience functioning within Agile teams as a Product Owner or in a similar project management role.
- Proven experience in Agile Scrum methodologies.
**Technical Skills**:
- Experience in writing and understanding technical requirements for SaaS products.
- Competence in using Microsoft Outlook, Word, Excel, PowerPoint, and other productivity tools.
- A strong grasp of APIs and microservices in the context of SaaS-based software products.
- Should have a solid understanding of tools like JIRA, Aha, and Postman.
- Preferred experience with SQL and Python.
**Additional desired Skills (Nice to have)**:
- Agile certifications (Nice to have):
- CSM (Certified ScrumMaster)
- CSPO (Certified Scrum Product Owner)
- SAFe Agile (Scaled Agile Framework)
- PMP (Project Management Professional)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
