Customer Engagement Associate

10 hours ago

Anupanadi Madurai Tamil Nadu, India Vibi Software Solutions Full time

**Job Title**:Customer Engagement Associate** (Telecaller)

**Experience**: 1 Year required (Freshers can also apply)
**Location**: Madurai, Tamil Nadu (Work from Office)
**Company**: Vibi Software Solutions
**Salary**: ₹8,000 - ₹15,000 per month

**Qualification**: Any Degree

Vibi Software Solutions, a leading software development company based in Madurai, Tamil Nadu, is seeking a motivated and customer-focused telecaller to join our team. This role is ideal for individuals with strong communication skills and a passion for customer engagement.

**Key Responsibilities**:

- Make outbound calls to potential clients to introduce Vibi Software Solutions’ services and offerings.
- Identify customer needs and suggest suitable services or solutions.
- Maintain accurate records of interactions and follow-ups in our CRM system.
- Address client queries and assist in setting up meetings with the sales team.
- Achieve monthly targets for lead generation and conversion.

**Requirements**:

- Proven experience in telecalling or customer service is preferred.
- Excellent verbal communication skills in Tamil and English.
- Ability to handle rejection with resilience and stay motivated.
- Basic knowledge of software and IT solutions is a plus.

**Benefits**:

- Attractive monthly salary ranging from ₹8,000 to ₹15,000.
- Opportunity to grow within a dynamic software solutions company.
- Supportive and collaborative work environment.

If you have a passion for customer service and are looking to start or advance your career in telecalling, we would love to hear from you

**To Apply**:
Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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