Inside Sales Associate

4 hours ago

Gachibowli Hyderabad Telangana, India Swipe (YC 21) Full time

Who we are:
Swipe is a simple invoicing and payments app trusted by 15L+ SMEs in India, which is backed by Y Combinator and top-tier VCs and Angel Investors from Silicon Valley and India. We make it easy for local businesses to invoice their customers over WhatsApp. With Swipe, businesses can send a WhatsApp message with a link that allows their customers to pay instantly with various payment methods.

Job Summary:
As an Inside Sales Associate at Swipe, you will be the voice of our company. You are the first point of contact for potential customers, responsible for demonstrating the value of our product and driving our growth engine. ⁠You will be instrumental in converting leads into loyal users, managing the entire initial customer journey from first call to successful onboarding.

What you will do:
1.⁠ ⁠Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring presentations to meet specific customer needs and address queries effectively.

2.⁠ ⁠⁠Initiate inbound calls to identify potential customers from leads, implementing follow-up procedures to nurture leads and convert them into active customers.

3.⁠ ⁠⁠Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.

4.⁠ ⁠⁠Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.

5.⁠ ⁠⁠Report customer feedback, suggestions, and market insights for continuous improvement.

What we’re looking for

1.⁠ ⁠Experience: You have prior experience of 6 months to 2 Years (internship or full-time) in sales or business development.

2.⁠ ⁠⁠Exceptional Communicator: You possess excellent communication and presentation skills, with the confidence to clearly and effectively demonstrate products to potential customers.

3.⁠ ⁠⁠Strong Interpersonal Skills: You are a natural relationship-builder, capable of managing interactions with empathy and professionalism.

4.⁠ ⁠⁠Goal-Oriented: You are driven by targets and motivated by the challenge of converting leads into successful customers.

5.⁠ ⁠⁠Must be fluent in Hindi.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- This role is a work-from-office position based in Hyderabad. Are you okay with relocating?
- What all languages you're fluent in?
- What motivates you to pursue the Inside Sales Associate position at Swipe, especially since this role involves calling 80-100 business owners daily who have already signed up on the platform?
- What's your current CTC

Work Location: In person

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