Outlet Executive

2 days ago

Tamil Nadu, India Kopuram Chits Full time

Experience: 3 - 4 Years

Qualification: Any Degree

**Roles and Responsibilities+**
- As the head of the function, defining and implementing the collection strategy for the company,
- You will also have the ability and skill sets to liaise with law enforcement wherever needed.
- Supports the development of the workforce plan for the collection function for creating a high performing team.
- Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
- Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
- Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
- Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
- Defines and designs strategies to minimize NPA s and maximize recoveries.
- Defines, designs and implement the collections process manual and standard operating procedures.
- Builds and nurtures a culture of customer service-oriented collections.
- Ensures compliance of people, processes and systems in the collections unit with regulatory norms and internal policies.
- Uses Business process re-engineering to challenge status quo and improve efficiencies in collections processes.
- Must have 8 - 10 Years of Experience into Collection Segment
- Must be good and capable of handling a team of 8 - 12 members
- Well versed into Tamilnadu Locations
- Must have a good credit profile
- Through and detailed understandings of all brackets of collections
- Must be targets and number driven
- Working Experience into similar segment for more than 5 Years.

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