Customer Service Executive
2 weeks ago
Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time.
- Record and categorize all customer interactions.
- Interact with internal department for query resolution, maintain regular follow-ups.
- Provide regular updates to the Customer for attempted open cases.
- Adhere to the servicing escalation matrix so that specified Tats are achieved.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 2 years (required)
**Language**:
- Hindi (preferred)
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
Work Location: In person
-
Customer Service Representative
1 week ago
Airoli, Navi Mumbai, Maharashtra, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time**Hiring for International BPO** HSC / Graduate freshers or experienced both can apply Freshers - 15k in hand and experienced up to 28k in hand + Incentives + OT + Travel Allowances 5 days working and 2 days Rotational Off Location - Airoli, Thane **Job Types**: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹400,000.00 per year **Benefits**: -...
-
Customer Service Representative
4 days ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Customer Service Executive
15 hours ago
Airoli, Navi Mumbai, Maharashtra, India Sharekhan Ltd Full timeAnswer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. - Record and categorize all customer interactions. - Interact with internal department for query resolution, maintain regular follow-ups. - Provide regular updates to the Customer for attempted open cases. -...
-
Customer Service Executive
2 days ago
Airoli, Navi Mumbai, Maharashtra, India Hansa Direct Full timeHandle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...
-
Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
-
Customer Service Executive
1 week ago
Airoli, Navi Mumbai, Maharashtra, India HIRD Services Pvt ltd Full timeHiring for Customer Care Executive !! Process: Non Voice Process !! WORK FROM OFFICE - **LOOKING FOR FRESHER'S ONLY**_ Job Location: Airoli (Navi Mumbai) Education: Minimum Qualification - HSC / Graduate (No IT background like-B Tech, BE) JD: Excellent verbal / written communication skills In English Required Good typing speed Knowledge of MS...
-
Csr (Customer Service Representative)
4 days ago
Airoli, Navi Mumbai, Maharashtra, India Highness Microelectronics Ltd. Full time**Job Opening: Customer Service Support Executive** **Location**: Highness Microelectronics Ltd., R364, T.T.C. Industrial Area, Rabale, Mumbai, Maharashtra 400701 **About Us**: Highness Microelectronics Ltd. is a leading manufacturer specializing in LCD, LED, and electronic solutions for industrial, medical, defense, and automotive sectors. We are looking...
-
Customer Service Executive
14 hours ago
Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full timeAs an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...
-
Customer Service Executive
2 weeks ago
Airoli, Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full timeprocess : content moderator Blended process location - Airoli Salary - 20-30k inhand telephonic interview HSC/Grad with 6m exp mandatory 5 days working 2 rotational off **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,542.77 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift -...