Csr (Customer Service Representative)

2 days ago

Airoli Navi Mumbai Maharashtra, India Highness Microelectronics Ltd. Full time

**Job Opening: Customer Service Support Executive**
**Location**: Highness Microelectronics Ltd., R364, T.T.C. Industrial Area, Rabale, Mumbai, Maharashtra 400701

**About Us**:
Highness Microelectronics Ltd. is a leading manufacturer specializing in LCD, LED, and electronic solutions for industrial, medical, defense, and automotive sectors. We are looking for a dynamic and customer-focused individual to join our team as a **Customer Service Support Executive**.

**Position**: Customer Service Support Executive

**Key Responsibilities**:

- Provide accurate information about products, services, and order status
- Coordinate with internal teams to resolve customer issues effectively
- Maintain customer records and update databases with relevant information
- Follow up with customers to ensure satisfaction and gather feedback
- Assist in preparing reports related to customer interactions and service trends

**Requirements**:

- Proven experience in customer service or a similar role (preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in MS Office (Excel, Word, Outlook)
- Ability to multitask and work in a fast-paced environment
- Knowledge of CRM systems will be an added advantage

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,519.23 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Airoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Application Deadline: 12/02/2025

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