Cse (Customer Support Executive)

5 days ago


Noida Sector Noida Uttar Pradesh, India Corphr Full time

**Job Title**: Customer Support Executive (Female Preferred)

**Location**: Noida, Sector-60
**Salary**: ₹25,000 - ₹30,000 per month
**Industry**: Consultancy - IT Services, Tax Services, Audit Services

**Key Responsibilities**:

- Utilize **CRM software** to generate, track, and close support tickets.
- Ensure timely resolution of issues and provide professional client assistance.
- Maintain accurate records of customer interactions and follow up as required.
- Coordinate with internal teams to escalate complex issues when needed.
- Provide a high level of customer satisfaction through excellent communication and problem-solving skills.

**Requirements**:

- **Experience**: Minimum **1-3 years** in a customer support role in consultancy for **IT services, tax services, or audit services.**:

- **Technical Skills**: Proficiency in **CRM software** for ticket management.
- **Communication Skills**: Excellent verbal and written communication in English and Hindi.
- **Location**: Must be willing to work from **Noida, Sector-60**.

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft Office: 3 years (required)
- Verbal communication: 1 year (required)
- CRM software: 1 year (required)
- Query solve: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 08/03/2025



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