Customer Service Associate
1 week ago
**Job description**
**Customer Service Associate (Voice)**
**Role & Responsibilities**
**- Handle inbound calls or online queries as per client requirements.**
**- Address customer concerns with empathy and professionalism.**
**- Provide accurate solutions using decision-support tools.**
**- Maintain client product/service knowledge and update documentation.**
**- Promote additional products/services as needed.**
**Eligibility**
**- **Education**: UG/Graduates (any discipline).**
**- **Experience**: 0-5 years (international voice process experience preferred).**
**- **Skills**: Strong communication, PC navigation, multitasking, and adaptability.**
**- **Shifts**: Rotational (24/7) including night shifts.**
**Benefits**
**- **Salary**: 15,000 40,000 (in-hand) based on experience.**
**- Performance incentives + PF benefits.**
**- **Transport**: Company-provided cab or self-transport allowance.**
**Contact**
**Khushi: +91 7505838690 | Shiva: +91 7832831126**
**(Call/WhatsApp)**
**Job Types**: Full-time, Permanent
Pay: ₹22,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8630717558
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