Customer Service Associate
2 hours ago
We are looking to hire a **Customer Service Associate **with panache and flair to woo the customers
- Resolving queries over telecon: CSAs help customers with their concerns and complaints.
- Providing information: CSAs provide product information and recommend services based on customer needs.
- Maintaining relationships: CSAs work to maintain positive relationships with customers.
- Anticipating questions: CSAs stay up to date on products and services to anticipate customer questions.
- Documenting interactions: CSAs document customer calls, inquiries, and actions.
- Escalating issues: CSAs escalate customer issues to the appropriate department when needed.
- Tracking accounts: CSAs keep track of customer service accounts and relevant data.
- Recommending improvements: CSAs identify opportunities to improve processes and products based on customer needs.
- **CSA Qualifications**:
- Bachelor’s degree in English, Journalism, or related field. DU degree is preferred.
- Flair of having conversations with people, query resolution skills and the ability to communicate and collaborate effectively
- The ability to consistently meet tight deadlines
- At least one year of experience with a B2B/B2C company
Work Remotely
- Hybrid (Both office and WFH)
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 25/09/2024
Expected Start Date: 01/10/2024
-
Customer Service Associate
2 hours ago
Gurugram, Haryana, India Cubnet Service Full time**Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...
-
Customer Service Associate
1 week ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...
-
Customer Service Associate
1 week ago
Gurugram, Haryana, India Hire Lab Career Solutions Full time**Work Mode**: Work From Office (WFO) **Qualification** - Graduation — Mandatory **Experience** - Minimum 1 year of telesales experience - Freshers + Experienced both eligible **Salary** - **Fresher**: ₹23,000 CTC - **Experienced**: ₹25,000 - ₹26,000 CTC **Shifts** - 24/7 Rotational Shift - 6 Days Working + 1 Weekly Off - Female shift window: 7...
-
Customer Service Associate
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full time**Customer support Associate** Salary upto 38000 per month Day Shifts 5 Days working **Call Ankush : 9650005226** **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Quarterly bonus **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year...
-
Customer Service Associate
2 hours ago
Gurugram, Haryana, India Aashkya solutions securities & servicces pvt ltd Full time**Job Title**: Customer Service Associate( Phone pe/ **Bluesmart**) **Location**: Gurgaon **Salary**: 30k ctc **Job Summary**: **Key Responsibilities**: - Address customer inquiries and provide accurate information regarding products/services. - Resolve customer complaints, issues, or concerns in a timely and efficient manner. - Maintain a positive and...
-
Customer Service
1 week ago
Gurugram, Haryana, India NatWest Digital X Full timeCustomer Service & Operations, Customer Customer Service & Operations Associate Reconciliation & Investigations - Gurugram, India- Permanent- Full Time#R-00243268 Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. - So we organise ourselves around three...
-
Customer Service Associate
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full timeHiring for Customer Service Associate Salary upto 25,000/ - Day shifts 6 Days Working Location : Sector 18, Gurgaon Undergraduate/ Graduate both can apply **Call Vanshika: 9650005227 **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Fixed shift Supplemental pay...
-
Associate- Customer Service
2 weeks ago
Gurugram, Haryana, India Alight Full time**Our Values**: **Champion People**- be empathetic and help create a place where everyone belongs. **Grow with purpose -**Be inspired by our higher calling of improving lives. **Be Alight -**act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud...
-
Customer Service Associate
6 days ago
Gurugram, Haryana, India Seekerspark Career Full timeHello Greetings from Seekerspark Career Exciting Opportunity Alert! We are hiring Location - Sector 18, Gurugram, Haryana Job role - Customer Service Associate For the Phone Pe process. 180+ Vacancies avaliable Here are the key details: - Work From Office - Date of Joining: 5th Sep'24 to 18th Sep'24 - Salary: ₹23K - ₹27K CTC (based on...
-
Associate- Customer Service
2 days ago
Gurugram, Haryana, India Alight Full time**Our story** At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” **Our Values**: **Champion People**- be empathetic and help create a place where everyone belongs. **Grow with purpose -**Be inspired by our...