Restaurant Captain

6 days ago

Mumbai Maharashtra, India Vangard Hospitality LLP Full time

Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai and Pune known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality.

**Restaurant Captain Duties and Responsibilities**:

- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menuand presentation standards..
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Serve food courses and beverages to guests.
- Settables according to type of event and service standards.
- Record transaction/ orders in Point of Sales systems at the time of order.
- Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Present accurate final bill to guest and process payment.
- Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements.
- Ensures that hotel brand standards and SOP's are consistently implemented.

**Prerequisites**:

- Good command in both spoken and written English.
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.

**Captain, Restaurant Staff, Food And Beverage Captain are also apply.**

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Work Location: In person

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