Cse (Uk Process)

2 days ago

Mohali Punjab, India ZOUMA PVT LTD. Full time

**About the Role**:
**Key Responsibilities**:

- Review and process documents related to **UK home insulation projects**.
- Coordinate with the field team to collect required property access details and other relevant information.
- Ensure accurate documentation and backend updates based on field inputs.
- Communicate effectively with internal teams and escalate discrepancies proactively.
- Maintain logs, track job stages, and update CRM or backend systems accordingly.
- Provide backend support to ensure smooth flow of operations.

**Who You Are**:

- **Excellent communication skills** (written and verbal).
- **Highly active, quick, and detail-focused** individual.
- Prior experience in **backend operations, support roles, or documentation-heavy roles** preferred.
- Proficient in using **MS Excel, Google Sheets, CRM tools**.
- Ability to multitask and stay organized under pressure.
- Someone who can **work independently** while being a great team player.

**Preferred Qualifications**:

- 1-3 years of experience in backend/customer support roles.
- Bachelor’s degree in any stream.
- Previous experience working with international clients (preferred but not mandatory).

**Why Join Us?**
- Work closely with global processes and UK-based operational models.
- Grow within a structured yet agile backend team.
- Opportunity to learn and manage large-scale documentation and support systems.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- UK shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9780434533
Application Deadline: 22/06/2025
Expected Start Date: 04/07/2025

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