Front Office Supervisor

2 weeks ago


Darjiling, India CGH Earth Full time

**Join the Front Office Team at Singell, Darjeeling**

We are looking for a Front Office Supervisor to oversee guest services and deliver a memorable experience at our Singell property in Darjeeling. This is a great opportunity for experienced hospitality professionals who are passionate about guest relations.

**Key Responsibilities**:

- Supervise Front Office operations, including check-ins, check-outs, and reservations
- Ensure exceptional guest service and handle guest queries or complaints
- Train and guide the Front Desk team in delivering a seamless experience
- Manage room allocations and coordinate with Housekeeping and other departments
- Maintain accuracy in billing, cash handling, and reporting

**Requirements**:

- Previous experience as a Front Office Supervisor or in a similar role
- Strong communication and leadership skills
- Knowledge of hotel management software and front office procedures
- Ability to work flexible hours, including weekends and holidays
- Guest-focused with a proactive approach to problem-solving

**Why Work with Us?**
- Attractive benefits: PF, ESI, meals, accommodation, bonus, and tips
- Be part of a sustainable, eco-friendly brand in a picturesque setting
- Opportunities for career growth and professional development

Front Office Supervisor, hospitality jobs Darjeeling, guest relations, hotel supervisor, eco-friendly hotel jobs, PF, ESI, guest service, sustainable tourism, Singell property, front desk.

**Job Type**: Contractual / Temporary
Contract length: 12 months

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 01/12/2024


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