Receiptionist

Job Title: Clinic Receptionist

Location: siliguri

**Key Responsibilities**:

- Appointment Scheduling Manage and schedule patient appointments using the clinic’s booking system. Confirm appointments and follow up with patients for reminders or rescheduling.
- Patient Registration & Documentation Collect and update patient details, medical history, and insurance information. Ensure proper documentation and maintain confidentiality as per clinic policies.
- Billing and Payments Process payments, issue receipts, and handle basic billing queries. Coordinate with the accounts department for financial records and transactions.
- Administrative Support Maintain and organize files, reports, and records. Assist doctors and medical staff with clerical tasks as needed.
- Maintaining Cleanliness & Orderliness Keep the reception and waiting area clean and presentable. Ensure availability of necessary supplies like forms, brochures, and stationery.

**Required Qualifications**:
High School Diploma or equivalent (Bachelor’s degree preferred).

Certification in office administration or healthcare administration is a plus. Experience as a receptionist, front desk officer, or in a customer service role (preferably in a healthcare setting).

Knowledge of medical terminology and healthcare software is an advantage.

**Key Skills & Qualities**:

- Excellent Communication Skills - Ability to interact professionally with patients and staff.
- Strong Organizational Abilities - Efficiently handle multiple tasks and maintain records.
- Empathy and Patience - Friendly and compassionate attitude towards patients. Attention to Detail - Accurate data entry and record-keeping. Proficiency in Computer Applications - Familiarity with MS Office, appointment scheduling software, and billing systems.
- Problem-Solving Skills - Ability to handle patient concerns calmly and professionally. Ability to Work Under Pressure - Manage a busy clinic environment with a positive approach.
- Salary & Benefits: _Competitive salary based on Experience

Pay: ₹9,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 16/02/2025
Expected Start Date: 10/02/2025