Customer Support Representative

1 week ago

Chandivali Mumbai Maharashtra, India SlashRTC Software Services Pvt Ltd Full time

**Job Title: Customer Support executive (support Department)**

To know more about **SlashRTC Software Services Pvt. Ltd** Please visit:
Website

LinkedIn

**Full-time, work from Office ( Andheri East)**

**Education**:At least Graduate or similar skills.

**Salary: 3 LPA to 4 LPA **(or more depending upon interview and current package.)

**Experience: 06 months to 2 years ** in customer support or customer care

**Role Description**

This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services. The role also involves maintaining customer satisfaction, ensuring a high level of customer support, and managing customer service operations.

**Qualifications**
- Strong Interpersonal Skills and excellent communication skills
- Proven track record in Customer Satisfaction and Customer Support
- Prior experience in Customer Service and Customer Service Management
- Degree or certificate in Communications, Marketing, or related field
- Experience using communication software and CRM platforms is a plus
- Flexible and adaptable to changing priorities
- Fluent in English and Hindi, additional languages are a plus
- Ability to work independently and as part of a team
- Coordinating with Internal team

**Contact details**:+91 77388 08428 available on Whatsapp

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Chandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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