Customer Complaints

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Type**:...

**Key Responsibilities**: - Greet and assist customers at the dealership/service center - Handle customer calls and schedule service appointments - Follow up on service delivery, billing, and customer feedback - Coordinate billing activities and ensure accuracy in invoicing - Support spare parts availability checks and assist with parts-related queries -...

**Key Responsibilities**: - Schedule and manage service appointments efficiently. - Provide accurate information about services, pricing, and timelines. - Liaise between customers and the service department to ensure timely updates. - Handle customer complaints and resolve issues promptly and professionally. - Maintain service records and customer feedback...

We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints. Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Immediate joiners are preferred. **Job Types**: Full-time, Permanent, Fresher **Salary**:...

Leading retail showroom looking for a **Customer Relationship Executive** in **Hosur** location! **Industry**:Home Decors & Furnishings/Ceramics & Sanitaryware **Qualification**: Any relevant degree **Experience**: 2+ years of **Customer Relationship Management **experience in retail or related industry. **Salary**: Up to **INR 15000 - INR 20000/Month **+...

**Roles and Responsibilities** - Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid and...

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough - Meet call...

**JOB DESCRIPTION**: - Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid and complete...

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large Inbound and Outbound calls. - Provide accurate, valid and complete information...

**Roles and responsibilities** - Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid,...