Customer Service Advisor

5 days ago


Hosur, India VOC Automotive Inida Pvt Ltd Full time

**Key Responsibilities**:

- Schedule and manage service appointments efficiently.
- Provide accurate information about services, pricing, and timelines.
- Liaise between customers and the service department to ensure timely updates.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain service records and customer feedback for continuous improvement.

**Qualifications**:

- Bachelor's degree or equivalent.
- Prior experience in automotive customer service is preferred.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and basic CRM tools.
- Ability to multitask and remain calm under pressure.

**Job Types**: Full-time, Fresher

Pay: ₹15,500.00 - ₹35,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Life insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Tamil (preferred)
- Kannada (preferred)

Work Location: In person



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