Customer Service Advisor
5 days ago
**Key Responsibilities**:
- Schedule and manage service appointments efficiently.
- Provide accurate information about services, pricing, and timelines.
- Liaise between customers and the service department to ensure timely updates.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain service records and customer feedback for continuous improvement.
**Qualifications**:
- Bachelor's degree or equivalent.
- Prior experience in automotive customer service is preferred.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and basic CRM tools.
- Ability to multitask and remain calm under pressure.
**Job Types**: Full-time, Fresher
Pay: ₹15,500.00 - ₹35,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Life insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
- Tamil (preferred)
- Kannada (preferred)
Work Location: In person
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