Tele Sales- Demat A/c

2 days ago


Andheri Mumbai Maharashtra, India Angel One Limited Full time

Digital Acquisition Executive | Tele Sales
Job Location: Mumbai
CTC: Upto 4.50 lpa

**Job Description**:

- Achieve and exceed daily call metrics: connected calls, average handling time, first call response time, issue resolution time, loan disbursal targets, call quality scores etc.
- Uphold a customer-first approach by demonstrating empathy, patience, and active listening to deliver clear, accurate, and helpful guidance on the loan journey.
- Track and document call outcomes, customer interactions, and feedback accurately in the CRM system to support data-driven decision-making.
- Stay updated on product features, policies, market trends, competitive benchmarking, and FAQs to provide accurate and ecient support throughout the loan journey.
- Maintain consistent communication with customers, following up on unresolved issues to ensure timely and satisfactory resolutions.

Pay: ₹240,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Tele Sales
- Loan Process: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: Remote



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