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Process Associate

3 weeks ago

Noida Uttar Pradesh, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._
- Responsibilities_
- _Collect the delinquent amount from the customer over the phone or take promises from them on making the payment_
- _Inbound & outbound calling_
- _Provide payment plans basis customer requirement_
- _Maintain a deep understanding of client process and policies_

**_ _**
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate (in any stream)_
- _Excellent Communication Skills (verbal and written)_
- Preferred qualifications_
- _Good customer handling skills_
- _High Energy level_
- _Effective probing skills and analyzing / understanding skills_
- _You should be able to work on a flexible schedule (including weekend shift)_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jan 24, 2025, 7:34:20 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_