Process Associate

5 hours ago

Noida Uttar Pradesh, India Genpact Full time

_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- In this role, we require someone with extensive knowledge and experience in, Record to Report
- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing and investor reporting._
- Responsibilities_

**_ _**
- Loan Account Administration_
- _Onboarding of loans in system of record_
- _Seamless process of invoicing and report any discrepancies in process to management._
- _Payment processing via Check, wire, ACH with no errors._
- _Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client._
- _Refunds issued to borrowers are processed within agreed SLA_
- _Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables._
- _Validation of all cash/ financial transaction via Cash Reconciliation at end of day._
- _
- Accounting_
- _Preparing of Daily/monthly collection & operating reconciliations_
- _Reporting of open items to management and to client on agreed timelines_
- _Preparing and accurately delivering of daily and monthly reporting to client with SLA._
- _Processing of sales & repurchases within agreed timelines._
- _Processing of refunds and filings checks within SLA._
- _Credit reporting is delivered to client as per agreed timeline._
- _
- Others_
- _All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason._
- _100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported._
- _Ensure all SLAs/KPIs are met as per agreed in client contract._
- _SOPs to referred while processing and all recent changes are updated immediately._
- _Errors are reported on the error tracker on daily basis._
- _All knowledge gaps are reported to FLM to seek guidance._
- _
- Qualifications we seek in you_

**_ _**
- Minimum Qualifications_
- _B.Com_

**_
- **
- Preferred Qualifications/ Skills_
- _Good Written/Verbal Communication_
- _MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi_
- _Quality Lean/Process Improvement knowledge_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Dec 16, 2024, 1:50:36 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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