Telesales Executive

17 hours ago

Dehradun Uttarakhand, India GlassFrog Technologies Private Limited Full time

Making Outbound calls: Telecallers are responsible for making outbound calls to clients or potential customers based on leads provided by the business.
- Handling inbound calls: They manage calls from customers who may have questions, complaints, or need assistance with services or products offered by the business.
- Giving information: Telecallers provide accurate and complete information on products, services, prices, promotions, and other pertinent details to prospective customers.
- Sales pitch: They deliver persuasive sales pitches to convince potential customers to purchase or sign up for services provided by the company.
- Customer Service: Telecallers interact with customers in a professional, friendly manner, addressing their concerns and offering solutions to their questions or concerns.
- Recording and Documentation: They maintain detailed documentation of customer interactions, including call logs, feedback, complaints, inquiries, and other relevant details for future reference.
- Following Guidelines and Scripts: Telecallers follow predefined guidelines and scripts set by the organisation to ensure uniformity in communications and compliance with regulatory standards.
- Attaining Targets: Telecallers aim to achieve specific sales goals or key performance indicators (KPIs) through efficient sales and communication methods.
- Collaboration: They collaborate with supervisors, teammates, and other departments to solve customer problems, share best practices, and contribute to the overall team’s success.

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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