
Customer Support Representative
4 days ago
**Job Description: Customer Support Executive**
**Position**: Customer Support Executive
**Location**: Chandigarh and Mohali
**Job Type**: Full-Time
**Key Responsibilities**:
- Identify and resolve customer issues, ensuring satisfaction.
- Provide detailed information about products/services.
- Escalate unresolved queries to appropriate teams.
- Maintain accurate records of customer interactions.
- Update customers on service issues or changes.
- Assist with onboarding or troubleshooting.
- Provide feedback to internal teams for process improvement.
- Achieve customer satisfaction and quality targets.
**Qualifications**:
- 12th or Bachelor's degree or equivalent work experience.
- Strong communication skills (verbal & written).
- Ability to handle challenging situations calmly and professionally.
- Problem-solving skills with attention to detail.
- Ability to work independently and in a team.
**Benefits**:
- 18 to 35k In-hand salary.
- Health insurance.
- Performance bonuses.
- Opportunities for career growth.
- Cab facilities for all employees.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹35,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91 7901736811
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