F&b Executive

2 days ago

Chennai Tamil Nadu, India Wonderla Holidays Ltd Full time

**Experience**

2-4 years of experience in food & beverage service or outlet supervision, preferably in amusement parks, QSR, or large-scale hospitality setups.

**Key Skills**
- Excellent guest service and communication skills
- Basic knowledge of food safety & hygiene (FSSAI compliance)
- Familiarity with POS and billing systems
- Team coordination and staff supervision
- Inventory and stock handling
- Cash handling and reconciliation accuracy

**Duties & ResponsibilitiesOutlet Operations**
- Oversee daily functioning of assigned F&B outlet(s), kiosks, or counters.
- Ensure cleanliness, hygiene, and adherence to operational SOPs.
- Support smooth workflow during high guest footfall and events.

**Customer Service**
- Greet and assist guests courteously, ensuring quick service and satisfaction.
- Address basic queries or complaints and escalate complex issues to seniors.
- Promote menu items, combo offers, and park meal packages.

**Sales & Cash Handling**
- Manage billing, POS transactions, and cash collections accurately.
- Submit daily sales and cash reports as per company policy.
- Follow procedures for refunds, discounts, and digital payments.

**Inventory & Stock Control**
- Track daily stock levels for raw materials, beverages, and disposables.
- Report shortages or wastage to the Assistant Manager for replenishment.
- Maintain proper storage and FIFO system.

**Staff Coordination**
- Guide service staff, cashiers, and helpers in maintaining quality standards.
- Assist in staff training on service, hygiene, and safety practices.
- Ensure team discipline and grooming standards.

**Compliance & Safety**
- Ensure adherence to food safety (FSSAI), hygiene, and park safety protocols.
- Report any maintenance or safety issues immediately to the manager.

**Event & Promotion Support**
- Assist in executing food setups for group bookings, parties, or park events.
- Participate in promotional or festival-themed sales initiatives.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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