E-commerce Marketplace Executive

5 days ago

Chandigarh Chandigarh, India Future Finds Store Full time

**Role Overview**

The E-commerce Marketplace Executive will be responsible for managing our product listings, sales operations, promotions, and customer service on leading online sales platforms. The role requires attention to detail, organizational skills, and prior experience with e-commerce operations.

**Key Responsibilities**
- Create, update, and optimize product listings (titles, descriptions, keywords, pricing, and images) on multiple online platforms.
- Ensure all listings follow marketplace guidelines and company standards.
- Monitor stock levels and update inventory across platforms.
- Process orders, coordinate packaging & shipping, and ensure timely dispatch.
- Plan and run paid promotions and marketing campaigns to boost sales.
- Track sales performance, traffic, and conversion rates; prepare regular reports.
- Respond to customer queries and resolve order-related issues.
- Manage returns, refunds, and replacements in a professional manner.
- Stay updated on marketplace policy changes and industry trends.

**Requirements**:

- Graduate in any discipline (Commerce, Business, or Marketing preferred).
- 1-3 years’ experience managing online sales platforms.
- Knowledge of platform dashboards, listing tools, and basic SEO for product listings.
- Proficiency in MS Excel & Google Sheets.
- Strong analytical, problem-solving, and communication skills.

**Preferred Qualifications**
- Experience with e-commerce ERP tools.
- Basic knowledge of product photography and editing.
- Ability to manage multiple platforms simultaneously.

**Job Details**
- **Job Type**: Full-time, On-site
- **Location**: Chandigarh
- **Salary**: ₹19,000 - ₹39,000 per month (based on experience)
- **Benefits**: Performance bonuses, growth opportunities, young and creative work environment

**Must have your own Laptop to Work**

**Job Types**: Full-time, Permanent

Pay: ₹19,000.00 - ₹39,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9779004778

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