Customer Service Assistant

Provide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Referring problematic issues that they cannot solve to management - Resolving customer complaints and issuing refunds as needed - Maintaining an accurate Customer Relationship Management (CRM) database by...

Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...

Job Description: Customer Success Associate Position: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer...

Answering customer inquiries regarding products, services, and company policies. - Processing orders, tracking shipments, and managing returns. - Addressing customer complaints and finding solutions to resolve issues. - Providing accurate product information and assisting with selection. - Maintaining customer records and updating internal databases. Pay:...

Position: Customer Care Assistance Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-20,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Pune. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent,...

Company OverviewBPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of employees, our headquarters are located in Pune. For more information, visit our website at Job OverviewHiring for Fresher for the role of Customer Service, based in...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns, offer solutions, and ensure follow-up. Maintain high customer satisfaction through effective communication. Work with...