Hotel Receptionist

2 days ago


Andheri West Mumbai Maharashtra, India Aviyana Ventures Pvt. Ltd. Full time

**Hotel Receptionist Job Responsibilities**
- **Guest Check-in & Check-out** - Handle arrivals and departures efficiently.
- **Reservation Management** - Process bookings, cancellations, and modifications.
- **Customer Service** - Greet guests, provide information, and address inquiries or complaints.
- **Billing & Payments** - Manage invoices, process payments, and handle financial transactions.
- **Key Management** - Issue room keys and ensure security procedures.
- **Coordination with Departments** - Communicate with housekeeping, maintenance, and other teams.
- **Guest Records Maintenance** - Update and manage guest information in the hotel system.
- **Promotions & Upselling** - Inform guests about hotel services, offers, and room upgrades.
- **Compliance & Safety** - Follow hotel policies, emergency procedures, and security protocols.

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Hotel Receptionist: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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