Customer Care Executive

1 day ago


Calicut, India LuluRayyan Technology Full time

**Your Responsibilities**:

- Handle many inbound and outbound calls to customers and clients
- Oversee the sales process to attract new clients.
- Familiarize yourself with all products and services offered by our company.
- Answer clients' questions efficiently and close the deal over the phone.
- Suggest to clients the possible best solutions from our offering.
- Manage and update the company's CRM and timely update the sales team.
- Follow up with clients to ensure that they are served well by the sales team.
- Reviewing clients' feedback and implementing necessary changes
- Suggesting upgrades or adding products and services that may be of interest to clients.

**Good to have**:

- Hindi Language Must
- Bachelor's degree 2+ years in BPO/call center service
- Good Knowledge in MS Excel
- Strong English Communication and presentation skills
- Able to work according to Australian working hours.
- Familiar with using software and CRM.
- Strong multitasking, time management skills

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Customer Care Executive / BPO/ Call Center/Telle-Calling: 2 years (required)

**Language**:

- Hindi (required)



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