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Customer Care Executive

3 weeks ago

Calicut, India Le Marble Gallery Pvt Ltd (MG Group) Full time

A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):
**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- 1-2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8129986474