Customer Care Executive

Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...

Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...

A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...

A customer care executive is responsible for communicating with customers, helping with issues, and ensuring customers have a positive experience. They may also lead a team of customer service professionals. **Job Types**: Full-time, Fresher Pay: Up to ₹15,000.00 per month Schedule: - Day shift **Language**: - Hindi (preferred) - English...

**CUSTEMER CARE** - _Salary: 12000_ - _Female_ - _têxtiles_ - _9 30 am to 7 pm_ - _Location: Kozhikode_ **Salary**: ₹12,000.00 per month Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service...

May I Help You Consulting Service Designation: Customer Service Executive Female 10000-15000 salary **Job Types**: Full-time, Permanent **Salary**: ₹9,012.20 - ₹15,153.94 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus Ability to Relocate: - Calicut, Kerala: Relocate before starting...

The Customer Care Agent at Alhind facilitates seamless communication between the company and its B2B clientele, primarily travel agencies. They handle ticketing inquiries, resolve issues, and provide support, ensuring smooth travel experiences. Key Responsibilities: Ticketing Assistance: - Assist with flight bookings, reservations, cancellations, and...

**1**. Attract potential customers by answering product and service questions.* **2. Manage incoming calls and customer service inquiries.** **3. Identifying and assessing customers’ needs to achieve satisfaction.** **4. Build sustainable relationships and trust with customer.** **5. Understand the products and provide accurate, valid and authentic...

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.- Dealing with customer issues and churning out an easy-to-follow solution. - Managing payment and delivery of customer...