
Customer Care Agent
8 hours ago
The Customer Care Agent at Alhind facilitates seamless communication between the company and its B2B clientele, primarily travel agencies. They handle ticketing inquiries, resolve issues, and provide support, ensuring smooth travel experiences.
Key Responsibilities:
Ticketing Assistance:
- Assist with flight bookings, reservations, cancellations, and modifications.
- Utilize ticketing systems efficiently to process bookings and update records.
Customer Support:
- Address concerns and complaints, aiming for satisfactory resolutions.
Product Knowledge:
- Stay updated on travel industry trends, routes, schedules, and promotions.
- Provide accurate information to assist customers in decision-making.
Documentation and Reporting:
- Maintain detailed records of interactions and transactions.
- Generate reports on ticketing activities and service metrics.
Qualifications:
- 1-2 years of ticketing experience, preferably in B2B customer service.
- Proficiency in ticketing systems like Amadeus, Sabre, or Galileo.
- Strong communication and problem-solving skills.
- Attention to detail and time management abilities.
The Customer Care Agent is crucial for maintaining positive B2B relationships and ensuring customer satisfaction, contributing to Alhind's success in the travel industry.
**Job Types**: Full-time, Permanent
**Salary**: From ₹12,500.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Night shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9496002032
-
Customer Care
4 days ago
Calicut, India Mithila HR Solutions Full timeWe are hiring Customer Care to Calicut. **Job Type**: Regular / Permanent **Salary**: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical...
-
Customer Care
8 hours ago
Calicut, India ALLIANCE Full time**CUSTEMER CARE** - _Salary: 12000_ - _Female_ - _têxtiles_ - _9 30 am to 7 pm_ - _Location: Kozhikode_ **Salary**: ₹12,000.00 per month Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service...
-
Customer Care Executive
4 days ago
Calicut, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer Care Executive Job role - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary : 15k** **Qualification : Degree.** **Salary**: ₹10,000.00 -...
-
Customer Care Executive
1 day ago
Calicut, India Arrow Learnings Full timeAnswering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...
-
Customer Care Executive
8 hours ago
Calicut, India EVM group Full timeCustomer Care Data Entry Customer calling Complaint handling CSI **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Yearly bonus Ability to...
-
Customer Care Executive
1 day ago
Calicut, India Le Marble Gallery Pvt Ltd (MG Group) Full timeA customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...
-
Customer Care Executive
4 days ago
Calicut, India DKH MOTORS LLP Full timeAs a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...
-
Chat Agent
3 days ago
Calicut, Kerala, India Care n Cure Pharma Pvt Ltd – Calicut, Kerala Full time**Job Summary** The Chat Agent is responsible for delivering prompt and professional customer support through online platforms. This role involves managing order-related tasks, handling inquiries, and working closely with internal teams to ensure a high level of service and sales conversion. **Key Responsibilities** - Provide accurate information about...
-
Customer Care Officer
1 day ago
Calicut, Kerala, India BSS GREEN LIFE Full timeVACANCY: Customer care officer - office based job (only Female) Work location will be BSS GREEN LIFE, FIRST FLOOR, OMKAR BUILDING, THALI, CALICUT **Salary**: 8 k to 12 k + incentive working hours 9am to 5.30 pm or 9.30am to 6pm Age: no restriction Pay: ₹8,000.00 - ₹10,000.00 per month Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In...
-
Customer Care Executive
1 day ago
Eranhipalam, Calicut, Kerala, India Silky Weddings Full timeA customer care executive is responsible for communicating with customers, helping with issues, and ensuring customers have a positive experience. They may also lead a team of customer service professionals. **Job Types**: Full-time, Fresher Pay: Up to ₹15,000.00 per month Schedule: - Day shift **Language**: - Hindi (preferred) - English...