Customer Care Agent

Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

**CUSTEMER CARE** - _Salary: 12000_ - _Female_ - _têxtiles_ - _9 30 am to 7 pm_ - _Location: Kozhikode_ **Salary**: ₹12,000.00 per month Ability to commute/relocate: - Calicut, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service...

Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...

Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...

Customer Care Data Entry Customer calling Complaint handling CSI **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Yearly bonus Ability to...

A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and maintaining high standards. -...

VACANCY: Customer care officer - office based job (only Female) Work location will be BSS GREEN LIFE, FIRST FLOOR, OMKAR BUILDING, THALI, CALICUT **Salary**: 8 k to 12 k + incentive working hours 9am to 5.30 pm or 9.30am to 6pm Age: no restriction Pay: ₹8,000.00 - ₹10,000.00 per month Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In...

A customer care executive is responsible for communicating with customers, helping with issues, and ensuring customers have a positive experience. They may also lead a team of customer service professionals. **Job Types**: Full-time, Fresher Pay: Up to ₹15,000.00 per month Schedule: - Day shift **Language**: - Hindi (preferred) - English...

Inquire about the customer's needs and provide assistance accordingly - Assist customers in completing their orders. - Provide information on products, pricing, and availability. - Address any payment or shipping-related queries. - Handle customer issues or concerns promptly and efficiently. - Ensure customer complaints or feedback are documented for...

**1**. Attract potential customers by answering product and service questions.* **2. Manage incoming calls and customer service inquiries.** **3. Identifying and assessing customers’ needs to achieve satisfaction.** **4. Build sustainable relationships and trust with customer.** **5. Understand the products and provide accurate, valid and authentic...