Automobile After Sales Trainer

GP Strategies Corporation is one of the world’s leading talent transformation providers. By delivering award-winning learning and development solutions, we help organisations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning service, and talent technology solutions to over 6,000 organisations globally._

**Position**: Automobile After-Sales Trainer (Non-Technical)

**Location(s)**: Pune, MH

**Experience**: 5 to 10 years’ relevant experience as an Automobile After-Sales Trainer

**Duration: 6 Months Contract**

**Qualification**: Graduate in any stream with additional qualification / specialization in After-Sales and distribution in Automotive industry.
- Training experience : Minimum 02 years
- Main criteria : To have dealership work experience with handling of IT systems (IT savviness is must).
- A good service manager (not GM Service) would be a right profile
- Should be fluent in English is a MUST

**Skills**:

- Should have adequate market knowledge, clear understanding of automobile industry, awareness of technology used in premium and super premium cars.
- Excellent platform, participant orientation, group facilitation, presentation skills
- Able to read, understand and interpret the written Information clearly.
- Openness to travel frequently within India.

**Key Responsibilities / Duties**:

- Conduct trainings as per the target set by the department to achieve organisational goals. Trainings are categorized as Classroom, on job training and coaching, virtual, assessment center and certifications. The type of trainings includes process, People training, Business Management training and IT Trainings for the Dealers and internal teams
- Achieve learning objective through methodical approach, motivation, enthusiasm, exchange o experience, communication (statements and actions) and ethical principles
- Develop new content, evaluation and assessment sheets and modify or update the existing content
- Participation in brand events - like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them from end to end
- Best practice and innovation-Implement best practices in a year in trainings that impacts learning, reduces cost or improves operation efficiency
- Build relationship and trust with all kind of participants by displaying responsible behaviour, empathy and cooperation
- Take and provide feedback, track targets and define corrective actions to achieve results (especially coaching)
- Ensure training aids are available and arranged (Classroom, vehicles, manpower, props or any other support)
- Trainer to continuously work on upgrading of sell-knowledge with the latest market/technology and best practices. Participate in trainer knowledge upgradation work shop, train the trainer programs, pedagogy workshops, online training and international training events
- Prepare reports post training and share with desired stake holders within set timelines of event completion. Update reports on online portals, as applicable
- Consultation to brands on key projects like DIC, Coaching etc
- With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature Beyond our locations, our culture focuses an performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That’s how great ideas are born which enable to work smarter._
- GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, or veteran status_